FASTag rules and deadlines
The most critical deadline in these new rules is October 31, 2024.By this date, all FASTags issued between three to five years ago must complete updated Know Your Customer (KYC) procedures. Additionally, FASTags older than five years must be replaced entirely.
Starting August 1, all FASTags must be linked to the vehicle’s registration number and chassis number, with new vehicle owners required to update their registration number within 90 days of purchase.
Additional measures for FASTag providers
FASTag providers are now mandated to implement several additional measures. They must verify and update their databases with accurate vehicle information, upload clear photos of the vehicle’s front and side for easier identification, and ensure each FASTag is connected to a mobile number for improved communication.
Impact on FASTag users
The new rules will significantly affect FASTag users, particularly those with older vehicles or FASTags. Failure to comply with these regulations could result in inconveniences at toll plazas and potential service suspensions. To avoid disruptions, vehicle owners are advised to act promptly.
Steps for vehicle owners
Vehicle owners should take several steps to ensure compliance:
1. Check the issuance date of your FASTag.
2. If your tag is between 3-5 years old, complete the KYC update before October 31.
3. Replace tags older than 5 years.
4. Ensure your FASTag is linked to your vehicle’s registration and chassis numbers.
5. New vehicle owners should update their registration details within 90 days.
As the deadline approaches, FASTag service providers are expected to reach out to customers for necessary updates. Meanwhile, vehicle owners are encouraged to ensure that they meet these new requirements for an uninterrupted service at toll plazas.