Microsoft has announced that the microsoft 365 outage that hit users worldwide is now resolved.
We’ve confirmed after a period of monitoring that the issue is now resolved. For more information, please refer to OO953223 in the admin center.
Original story follows:
Microsoft 365 is experiencing a major outage, leaving users worldwide struggling to access key services like Outlook and OneDrive.
Reports of the outage began surfacing around 2.34 pm on Downdetector with a peak in complaints around 6:19 pm. In India, the reports peaked at 3:19 pm IST on Downdetector. Users reported problems with Outlook, website and OneDrive.
However, a report by The Verge says Microsoft Teams app has also been affected by the outage.
What Microsoft has to say
Microsoft acknowledged the issue on its Microsoft 365 Status page, confirming problems with the apps.
We’re investigating an issue where some users may be unable to access Microsoft 365 apps for the web. We’re reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. For more information, please refer to OO953223 in the admin center.
It also suggested a workaround that can work for some users.
While we focus on identifying the root cause, as a workaround, users may be able to access their Microsoft 365 apps and documents via the desktop applications. For more information, please refer to OO953223 in the admin center.
Second Microsoft 365 outage in two weeks
This is the second Microsoft 365 in two weeks with the previous one affecting thousands of users of key services like Outlook and Teams. The outage lasted for several hours.
“We’re investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar. For more information, please refer to MO941162 in the admin center. We’re aware of an issue impacting users attempting to access or use Skype and Microsoft Teams. We’re reviewing system telemetry to isolate the source of the issue. More information is being provided under https://portal.office.com/servicestatus,” the company said.
It later added that it spotted the issue that caused the outage.
“We’ve isolated the root cause and are performing multiple mitigation actions to expedite recovery. We’ve confirmed that there is no enterprise impact to Microsoft Teams. As there is no enterprise impact, we’re providing updates through https://portal.office.com/servicestatus,” said the company.