Here’s an Urgent warning to Netflix subscribers over email scam that can steal your login credentials and credit card details. Netflix users have been warned to look out for an insidious, AI-powered email scam that looks nearly indistinguishable from the real deal. The warning comes from Global Cybersecurity Advisor at cybersecurity company ESET. Netflix subscribers have been warned to watch out for a scam email scam circulating. The fraudulent email appears strikingly legitimate, asserting that your account has been suspended. It further claims that the information asked for is needed to get your Netflix account working again.
According to the message, the only way to restore access is by updating your payment information. ‘Although phishing emails have been around since the birth of the email address, AI technology has now enabled criminal gangs to generate phishing campaigns at speed and to more email addresses than ever,’ said Jake Moore, Global Cybersecurity Advisor at ESET.
Subject Line of Netflix ‘Email Scam’
* Your account is on hold. Please update your payment details’
What makes the Netflix email scam dangerous
The email reportedly closely copies the official Netflix communication, from its branding and color scheme to embedded links pointing to the platform’s genuine help page. When users click the red button, they’re taken to a deceptively realistic Netflix login page, where they’re prompted to enter their username, password, home address, and credit card details. By submitting this information, users unwittingly hand cybercriminals with almost everything they need to steal their money. The email reportedly includes a red link reading ‘UPDATE ACCOUNT NOW’. The email further says: ‘We’re having some trouble with your current billing information’. The email signs off as: ‘Your friends at Netflix’.
“Cybercriminals are leveraging AI to bombard vast numbers of email addresses and craft convincing login pages effortlessly, tricking users into surrendering personal data or account credentials,” Moore explained. “Yet, like classic phishing attacks, these scams often rely on creating urgency, pushing recipients to act hastily without checking the sender’s authenticity or pausing to think.”
What Netflix said on ‘Netflix email scam’
“If you get an email or text message (SMS) asking for your Netflix account email, phone, password, or payment method it probably didn’t come from Netflix,” Netflix said in a statement.