Refund via bank account or coupon: Ola asked to provide mode choice to consumers – Times of India
Central Consumer Protection Authority on Sunday has directed Ola to develop a mechanism which would provide consumers with choice regarding the refund mode. According to the directive, consumers may choose refund via bank account or coupon in Grievance Redressal Process.The directive follows a show-cause notice issued by the Central Consumer Protection Authority to Ola earlier…