File photo (Representative) NEW DELHI: The Central Consumer Protection Authority (CCPA) has ordered a detailed investigation into complaints of ride hailing platforms charging different fares for the same route at the same time from consumers booking cabs using iPhone or Android phones, the consumer affairs department told Rajya Sabha on Wednesday.The department said the matter…
NEW DELHI: Central Consumer Protection Authority (CCPA) has issued notices to 13 companies, including major alcohol, tobacco and paan masala makers, for resorting to surrogate advertising.Surrogate advertising is a deceptive practice of promoting products banned from direct advertising by promoting other products under the same brand name. Union consumer affairs minister Pralhad Joshi said Tuesday…
Ola and its founder CEO Bhavish Aggarwal are again under fire from comedian Kunal Kamra, who has now criticised the company’s handling of customer complaints and its recently announced refund plans. The latest criticism follows a public exchange on social media platform X (previously Twitter) earlier this month where Kamra and Aggarwal clashed over Ola…
