Airlines must share passenger rights link via SMS, WhatsApp: DGCA | India News – The Times of India
NEW DELHI: The Directorate General of Civil Aviation (DGCA) on Monday instructed all airlines to ensure passengers are well-informed about their rights and passenger-centric regulations. As per the directive, airlines must share the online link to the Passenger Charter available on the ministry of civil aviation website via SMS or WhatsApp once a ticket is…