NEW DELHI: Taking cognisance of the TOI report on the disparity in cab fares displayed simultaneously on Android and IOS devices for identical rides by ride-hailing platforms, Union consumer affairs minister Pralhad Joshi on Thursday ordered Central Consumer Protection Authority (CCPA) for a detailed investigation into the matter. He has directed the consumer affairs department…
NEW DELHI: The Central Consumer Protection Authority (CCPA) has directed Ola Cabs to provide travel bill or invoice to customers after completing a ride.Officials said CCPA chief commissioner Nidhi Khare in a recent order instructed the company to comply with the norm in 15 days. They added that other similar ride-hailing platforms are following the…
Kunal Kamra, in his latest post on X (formerly Twitter) says that he has “no choice but to accept” CEO’s Bhavish Aggarwal’s offer to work. He said that he feels like an Ola employee after being tagged in posts “thousands of times”. In the post, Kamra also details action points for the EV maker which…
Ola and its founder CEO Bhavish Aggarwal are again under fire from comedian Kunal Kamra, who has now criticised the company’s handling of customer complaints and its recently announced refund plans. The latest criticism follows a public exchange on social media platform X (previously Twitter) earlier this month where Kamra and Aggarwal clashed over Ola…
Central Consumer Protection Authority on Sunday has directed Ola to develop a mechanism which would provide consumers with choice regarding the refund mode. According to the directive, consumers may choose refund via bank account or coupon in Grievance Redressal Process.The directive follows a show-cause notice issued by the Central Consumer Protection Authority to Ola earlier…
Ratan Tata’s investments in Indian consumer internet companies, starting over a decade ago, significantly boosted the credibility and validation of developing startups. As one of the first prominent leaders of India Inc to back the growing ecosystem, Tata’s involvement has been a strong support for emerging ventures. Snapdeal was among the first Indian startups that…
Harsh Goenka, chairman of RPG Enterprises, has jumped into the recent online feud between Ola founder Bhavish Aggarwal and comedian Kunal Kamra. Goenka seemed to have thrown weight behind Aggarwal via a post on social media platform X with clever wordplay.“If I have to travel close distances, I mean from one ‘kamra’ to another, I…
NEW DELHI: Ola, Uber and logistics firm Porter has failed to maintain minimum standards of fair working conditions for gig workers, according to a report by Fairwork India released on Thursday.“Corporates [platform companies] make an investment, by investment I mean they evoke the desires of workers in the beginning and, because of that, they [drivers]…
Ola CEO Bhavish Aggarwal and comedian Kunal Kamra clashed online over the service quality of Ola’s electric scooters. Kamra criticized the company’s handling of service centers, while Aggarwal accused Kamra of posting paid tweets and invited him to help solve the issues. The exchange continued with heated remarks from both sides. Ola CEO Bhavish Aggarwal…
BENGALURU: Ola co-founder and CEO Bhavish Aggarwal on Thursday said that artificial intelligence sovereignty is necessary for India and that the country needs to build a future on its terms to control the technologies in the time to come. “Otherwise, we will just end up becoming monthly active user farms for global companies,” he told…
